IT


Our IT teams ensure operational excellence through the delivery of world class systems and through cutting edge technology.

Commercial Systems

The Commercial and Finance Systems team supports the development of the Commercial and Finance strategy through the delivery of key change initiatives. The team work with the Commercial and Finance business owners helping to define and implement revenue improving and regulatory projects.

Consisting of Project Managers and Business Analysts, they work closely with the IT development team to ensuring the successful delivery of wide ranging projects. The team prides itself in being adaptable and ready to take on anything!

Software Delivery

The software delivery function provides development for all of easyJet’s bespoke software typically this is in areas where easyJet can derive commercial advantage for example easyJet.com, easyJet’s reservation system and its yield management system. The software delivery team uses a variety of agile techniques to ensure that we are are able to respond positively to the business demands. As a valued partner of Microsoft the team are often at the leading edge of technology and we are frequently used as a showcase for new technology and tools.

IT Services

A core team of service driven IT professionals is responsible for the provision and operation of our IT systems on a day to day basis. Working in close collaboration with selected 3rd parties, their key functions include:

  • Providing a ‘service desk’ to receive and manage service and support requests
  • The operation and support of Commercial, Flight Operations and Corporate business applications
  • The implementation and operation of infrastructure spanning the UK and Europe
  • Service Management disciplines across IT
  • Desktop (voice and data) provision, support and maintenance provision for all users across the UK and all of Europe.

Enterprise Architecture

Our Enterprise Architecture team are responsible for ensuring that all IT investments are co-ordinated and work towards our combined IT vision and strategy. That’s not always easy in a company growing as fast as easyJet with a large dependency on IT and they require as much pragmatism as they do technical expertise. The team’s responsibilities include defining and educating the IT strategy, roadmapping and acting as a technical design authority on all large change project.

Operations Systems

Our Operations Systems team provide the systems that run the operations of the airline including planning for crew and aircraft, engineering and maintenance, check in and baggage systems at airports and systems which monitor the safety of the operation.

The team consists of Programme and Project Managers, Business Analysts and Subject Matter Experts. The nature of the work requires highly developed skills in project management, innovation, stakeholder management and business change which are rewarded by being at the forefront of the airline business, driving new developments and new ways of working.

IT Portfolio Management

Our Portfolio team are responsible for ensuring that all IT projects are delivered on time and under budget. In a fast moving company like easyJet this is requires a nimble approach to managing projects while retaining the necessary check and balances required when implementing large programs of work.


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